Privacy Policy

Last updated on: 13.02.2024

We attach great importance to the transparent handling of personal data. This privacy policy provides information about which personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

 

1. What services we use

      • Google AdSense

      • Google Ads

      • Google Ads conversion tracking

      • Linkedin Ads

      • MetaAds

      • Microsoft Advertising

      • pinterest ads

      • tik tok pixels

      • Google Analytics

      • Google Analytics Enhanced eCommerce

      • Google Call Conversion Tracking

      • Google Tag Manager

      • Hotjar

      • Linkedin Insight Tag

      • Microsoft Application Insights

      • Pinterest Conversion Tag

      • Google Customer Reviews

      • Google My Business

      • Pipedrive

      • WhatsApp Business Chat

      • Google Cloud CDN

      • Google Cloud Storage

      • Google Fonts API

      • Google Hosted Libraries

      • Microsoft Ajax Content Delivery Network (CDN)

      • Google Maps

      • Vimeo

      • YouTube

      • Cookiebot

      • Google Forms

      • Microsoft 365

      • Wordpress

      • Google reCaptcha

      • Google App Engine

      • Google Cloud

     

    2. Contact Information

    If you have any questions or concerns about how we protect your data, you can contact us at any time by email at office@ad-wiser.ch. The person responsible for data processing carried out via this website is:

    AdWiser GmbH
    Schwerzenbachstrasse 25
    8117 Precipitators
    Switzerland

    Person responsible for data protection:
    Ephraim Chiozza
    office@ad-wiser.ch
    +41 (0)43 508 04 62

     

    3. General principles

    3.1 What data do we collect from you and from whom do we receive this data

    We primarily process personal data that you send to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may be in the following categories:

        • Personal master data (name, address, date of birth, etc.);

        • Contact details (mobile number, email address, etc.);

        • Financial data (e.g. account details);

        • Online identifiers (e.g. cookie identifiers, IP addresses);

        • Location and traffic data;

        • Sound and image recordings;

        • particularly sensitive data (e.g. biometric data or information about your health).

       

      3.2 Under what conditions do we process your data?

      We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure that processing is transparent and proportionate.

      If, in exceptional circumstances, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. The following may be considered justification:

          • your consent;

          • the execution of a contract or pre-contractual measures;

          • our legitimate interests, unless your interests outweigh them.

         

        3.3 How can you withdraw your consent?

        If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

        You have the option to revoke your consent at any time by sending an email to the address provided in the imprint. This does not affect data processing that has already taken place.

         

        3.4 In which cases can we pass on your data to third parties?

        a. Principle

        We may be dependent on using the services of third parties or affiliated companies and commissioning them to process your data (so-called data processors). The categories of recipients are:

            • Accounting, trust and auditing companies;

            • Consulting companies (legal advice, taxes, etc.);

            • IT service providers (web hosting, support, cloud services, website design, etc.);

            • Payment service provider;

            • Providers of tracking, conversion and advertising services.

          We ensure that these third parties and our affiliates comply with data protection requirements and treat your personal data confidentially.

          We may also be required to disclose your personal data to authorities.

           

          b. Visiting our social media channels

          We may have embedded links to our social media channels on our website. This will be visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

          In this case, the social media providers will learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or how it is used by the operators.

           

          c. Transfer abroad

          Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data protection to the same extent as we are. The transfer can take place worldwide.

          If the level of data protection does not correspond to that of Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. using the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

           

          3.5 How long do we keep your data?

          We only retain personal data for as long as necessary to fulfil the individual purposes for which the data was collected.

          Data that we store when you visit our website is retained for twelve months. An exception applies to analytics and tracking data, which may be retained for longer.

          We store contract data for longer because we are required to do so by law. In particular, we must store business communications, concluded contracts and booking documents for up to 10 years. If we no longer need such data from you to carry out the services, the data will be blocked and we will only use it for accounting and tax purposes.

           

          3.6 How do we protect your data?

          We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration.

          Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to forward your enquiries to companies affiliated with us. In these cases too, your data will be treated confidentially.

          On our website we use the SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser.

           

          3.7 What rights do you have?

          a. Right to information

          You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to office@ad-wiser.ch.

          You also have the right to receive your data in a common file format if we process your data automatically and if:

              • You have given your consent for the processing of this data; or

              • You have disclosed data in connection with the conclusion or execution of a contract.

            We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate or public interests or the interests of a third party.

            The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we require further information from you. You will be informed of the extension in good time, at least in text form.

             

            b. Deletion and rectification

            You have the right to request that your data be deleted or corrected at any time. We may reject your request if legal regulations require us to store the data for a longer period or without changes, or if a legal basis conflicts with your request.

            Please note that the exercise of your rights may conflict with contractual agreements and may have corresponding effects on the implementation of the contract (e.g. early termination of the contract or cost consequences).

             

            c. Legal recourse

            If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the responsible supervisory authority. The responsible supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

             

            3.8 Changes to the Privacy Policy

            We may change this privacy policy at any time. The changes will be published on, but you will not be informed separately.

             

            4. Individual data processing operations

            4.1 Providing the website and creating log files

            What information do we receive and how do we use it?

            When you visit, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration purposes, for statistical or backup purposes or for tracking purposes. These are:

                • the name of your Internet service provider;

                • Your IP address (where applicable);

                • the version of your browser software;

                • the operating system of the computer used to access the URL;

                • the date and time of access;

                • the website from which you visit URL;

                • the search terms you used to find the URL.

               

              Why are we allowed to process this data?

              This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

               

              How can you prevent data collection?

              The data is only stored for as long as it is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is essential for the operation of the website, so you have no option to object to this.

               

              4.2 Google AdSense

              We use Google AdSense on our website, a service for integrating advertisements from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

              Google AdSense uses cookies to analyze the use of the website by visitors. In addition, Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on the pages of this service.

              The information generated by cookies and web beacons about the use of this website (including the user's IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. Google may pass this information on to Google's contractual partners. However, Google will not combine your IP address with other data stored about you.

              You may prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

              You can also deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by activating the “Off” button at https://www.google.com/settings/ads or by deactivating them at https://www.aboutads.info/choices/. You can find more information about your setting options and data protection at Google at https://www.google.com/intl/de/policies/privacy/?fg=1.

               

              4.3 Google Ads

              We use Google Ads on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). Google Ads enables us to place advertisements in Google search results and in the Google advertising network.

               

              4.4 Google Ads Conversion Tracking

              We use the online advertising program “Google Ads” on our website and, as part of this, conversion tracking (visit action evaluation). Google Ads Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

              If you click on an ad placed by Google, a cookie for conversion tracking is placed on your device. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.

              The information collected using the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

              You can prevent cookies from being saved by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

              You can also deactivate personalized advertising in the Google advertising settings. Instructions on how to do this can be found at https://support.google.com/My-Ad-Center-Help/answer/12155764.

               

              4.5 Linkedin Ads

              We use advertising services from LinkedIn on our website, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”).

              LinkedIn Ads allows us to display targeted advertisements based on the interests and behavior of users. LinkedIn uses cookies and similar technologies to display advertisements based on your previous visits to our and other websites. This enables us to measure and optimize the effectiveness of our advertising measures.

              The information collected by LinkedIn Ads is anonymous to us, which means that we do not receive any personal data about individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes, in accordance with the LinkedIn data protection policy.

              If you are a member of LinkedIn and are logged into your LinkedIn account while visiting our website, the data collected through LinkedIn Ads will be linked to your LinkedIn account.

              The purpose of using LinkedIn Ads is to analyze and optimize the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.

               

              4.6 Meta Ads

              Our website uses Meta Ads, an online advertising service provided by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA (formerly known as Facebook, Inc.). With the help of Meta Ads, we can display targeted advertisements to make users aware of our products or services.

              When you visit our website, Meta Ads can place a cookie on your device, which enables an analysis of your use of the website. In addition, Meta can use this cookie to track your usage behavior across different websites and devices and display personalized advertisements on this basis.

              The data collected by the cookie is transmitted to Meta and stored there. Meta can link this data to your Meta account (formerly Facebook account) and use it for its own advertising purposes.

              To generally object to the use of cookies on your computer, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, disabling cookies may result in some functions of our website no longer working correctly.

              For more information on how Meta Ads handles user data, please see Meta's privacy policy: https://www.facebook.com/privacy/policy/. If you do not want Meta to use data for advertising purposes, you can adjust the relevant settings in your Meta account.

               

              4.7 Microsoft Advertising

              On our website we use Microsoft Advertising, an online advertising service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. With the help of this service we can place targeted advertisements to present our products and services.

              Microsoft Advertising uses cookies and similar technologies to collect data about how you use our website and interact with our ads. This data may include information such as your IP address, browser type, pages visited, date and time of access, and response to ads.

              The data collected through cookies is used to measure the effectiveness of our advertisements, optimize our marketing strategies, and display targeted advertisements based on users' interests.

               

              4.8 Pinterest Ads

              Our website uses “Pinterest Ads”, an advertising service from Pinterest Inc., 505 Brannan St, San Francisco, CA 94107, USA. With this service, we can specifically advertise our products and services on the Pinterest platform and thus achieve a greater reach.

              When you use Pinterest and click on one of our ads, you will be directed to the relevant page on our website. Pinterest Ads allows us to measure the effectiveness of our advertising campaigns by providing information on how many users performed a specific action on our website after clicking on an ad, such as making a purchase or signing up for our newsletter.

              To measure the effectiveness of our ads, Pinterest uses cookies and similar technologies. These collect information about your browsing behavior and your interactions with our ads. This may include which website you came from, how long you stay on our website, what products you view, and what actions you take.

              If you do not want Pinterest to track your browsing behavior for advertising purposes, you can change this in the settings of your Pinterest account or restrict the use of cookies in your browser.

               

              4.9 TikTok Pixel

              We use the TikTok Pixel on our website, an analysis tool from TikTok Pte. Ltd., 1 Keong Saik Road, Singapore 089109, Singapore (“TikTok”). With the help of the TikTok Pixel, we can track the behavior of users after they have been redirected to our website by clicking on a TikTok ad. This enables us to measure the effectiveness of TikTok ads for statistical and market research purposes and to optimize our advertising measures.

              The information collected by the pixel is anonymous to us, which means that we do not see the personal data of individual users. However, this data is stored and processed by TikTok so that a connection to the respective user profile is possible and TikTok can use the data for its own advertising purposes, in accordance with the TikTok data protection policy.

              If you are a TikTok member and are logged into your TikTok account while visiting our website, the data collected by the pixel will be linked to your TikTok account.

              The purpose of using TikTok Pixel is to analyze and optimize the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.

               

              4.10 Google Analytics

              We use Google Analytics, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website.

              The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

              On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage.

              The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

              You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

               

              4.11 Google Analytics Enhanced eCommerce

              On our website we use the Enhanced eCommerce function of the Google Analytics service, which is offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics Enhanced eCommerce enables detailed analyses of the purchasing behavior of users on our website and provides information about the purchasing process, such as which products were viewed or purchased most frequently and which marketing strategies are most effective.

              Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the United States and stored there.

              Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and the effectiveness of our eCommerce strategies and to provide us with other services relating to website activity and internet usage.

              You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

               

              4.12 Google Call Conversion Tracking

              On our website we use Google Call Conversion Tracking, an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This service enables us to measure the effectiveness of certain advertisements by recording how many calls are generated by these ads.

              If you access our website via a Google ad and call using the phone number provided, Google can recognize this and record it as a "conversion" for us. No personal data about the caller, such as the phone number or name, is sent to us.

              Google uses cookies and similar technologies to provide the service and track calls. These cookies are used to identify and track the ad that brought the user to the website and the source of the call.

              If you do not wish to participate in tracking, you can object to this use by deactivating the Google Conversion Tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

               

              4.13 Google Tag Manager

              To manage website tags via an interface, we use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Tag Manager itself (which implements the tags) is a cookie-free domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

              By using the Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data can include information about your IP address, the browser you use, the subpages of our website visited and other interactions during your website visit.

               

              4.14 Hotjar

              We use the web analysis service Hotjar from Hotjar Ltd on our website. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Hotjar enables us to measure and analyze the behavior of our website visitors.

              For example, Hotjar allows us to determine how long users stay on a page, which links they click on and how they move through the page. This helps us make our website more user-friendly. The information is collected anonymously and is not merged with other data.

              Hotjar uses cookies and other technologies to collect information about the behavior of our users and about their devices. This may include the device's IP address (only stored in anonymized form), screen size, device type, browser information, geographic location (country only) and preferred language.

               

              4.15 Linkedin Insight Tag

              We have integrated the LinkedIn Insight Tag on our website, a tool from LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”).

              The LinkedIn Insight Tag allows us to collect information about visitors to our website, in particular the type of LinkedIn features that visitors to our website use and how they interact with those features. This tool helps us create targeted advertisements within the LinkedIn platform and measure the effectiveness of those ads.

              By using the LinkedIn Insight Tag, cookies are placed on your device that enable the collection of pseudonymized data, such as the URL of the page visited, the referrer URL, IP address (in abbreviated form), device and browser properties, and timestamps.

              The data collected by the LinkedIn Insight Tag is anonymous to us, which means that we do not receive any personal data about individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes, in accordance with the LinkedIn data protection policy.

              If you are a member of LinkedIn and are logged into your LinkedIn account while visiting our website, the data collected by the LinkedIn Insight Tag will be linked to your LinkedIn account.

              The purpose of using the LinkedIn Insight Tag is to analyze and optimize the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.

               

              4.16 Microsoft Application Insights

              Our website uses Microsoft Application Insights, a web analysis service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service helps us monitor and improve the performance and user-friendliness of our website by collecting data about visitor usage and behavior.

              Microsoft Application Insights uses cookies and other technologies to collect data such as IP addresses, browser type, operating system, pages visited, time spent, and other similar information. This data is anonymized and is used to identify trends, identify errors, and continuously optimize our website.

              Microsoft stores this data securely and takes appropriate data protection measures to protect it from unauthorized access. The data is not used to personally identify individual users.

               

              4.17 Pinterest Conversion Tag

              We use the “Pinterest Conversion Tag” on our website, an analysis tool from Pinterest Inc., 505 Brannan St, San Francisco, CA 94107, USA. This tool enables us to measure the effectiveness of our Pinterest ads and optimize our marketing strategies accordingly.

              The Pinterest Conversion Tag allows us to track which actions users perform on our website after they have clicked on one of our Pinterest ads. For example, we can see whether users purchase products, sign up for our newsletter or perform other conversion-relevant actions after clicking on an ad.

              The Pinterest Conversion Tag works by placing cookies and similar technologies on users' devices. These technologies collect information about users' browsing behavior and interactions with our ads and website. This includes data such as pages visited, time spent on the website, and actions performed.

              If you do not want Pinterest to record and analyze your behavior on our website, you can adjust this in the settings of your Pinterest account or restrict the use of cookies in your browser.

               

              4.18 Google Customer Reviews

              We use the Google Customer Reviews service on our website, offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Customer Reviews enables our customers to provide feedback on their purchasing experiences with us and helps us to improve our service quality and customer experience.

              After making a purchase on our website, you may be invited to participate in a Google Customer Reviews survey. If you choose to participate, Google will provide you with a survey asking you to rate your experience with us. The information you provide will be processed and aggregated by Google to give us an overall picture of customer satisfaction.

              When you use Google Customer Reviews, data including your IP address, the date and time of the survey and your ratings are transmitted to Google and stored on Google servers. These servers may be located in the United States or other countries.

              If you do not wish to participate in Google Customer Reviews, you can simply ignore or decline the survey invitation.

              For more information about Google's data collection and privacy practices with respect to Google Customer Reviews, please see Google's Privacy Policy at https://www.google.de/intl/de/policies/privacy/ and the specific information about Google Customer Reviews.

               

              4.19 Google My Business

              On our website we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google My Business enables companies to manage their presence on Google, including Google Search and Google Maps, and to interact with customers.

              By visiting our website or interacting with our Google My Business listing, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, will be transmitted to Google and stored on Google servers. These servers may be located in the United States or other countries.

              Google uses this information to provide the Google My Business services, to facilitate user interactions with businesses, and to provide us with reports and analytics on the interactions and performance of our business listing.

               

              4.20 Pipe drive

              We use the “Pipedrive” service on our website, a customer relationship management (CRM) tool from Pipedrive Inc., 460 Park Avenue South, New York, NY 10016, USA. Pipedrive enables us to efficiently manage and optimize our customer relationships.

              Pipedrive helps us systematically capture and track customer inquiries, sales opportunities and deals. For example, if you contact us via a contact form on our website, your details will be stored in Pipedrive so that we can efficiently process and track your inquiry.

              Pipedrive uses cookies and similar technologies to measure user interactions and activities within the Service. This enables a personalized user experience and helps us better understand and manage our customer relationships. The data collected may include contact information, communication history and interaction data.

              If you do not want your data stored in Pipedrive, please let us know explicitly, but please note that this may impact our ability to communicate and provide services to you effectively.

               

              4.21 WhatsApp Business Chat

              For direct communication, we offer you the opportunity to contact us via “WhatsApp Business Chat”. This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

              If you contact us via WhatsApp Business Chat, your mobile phone number and the content of your message, as well as any other data you provide, will be transmitted to WhatsApp and processed there. We receive this data and use it to respond to your request.

              WhatsApp uses cookies and other technologies to provide the service and enable communication. Your IP address may also be collected and stored.

              Please note that your use of WhatsApp Business Chat and communications through this service are subject to WhatsApp's privacy policy. We encourage you to read this policy before using the service.

               

              4.22 Google Cloud CDN

              To optimize the delivery of our web content and accelerate access for our users, we use Google Cloud CDN (Content Delivery Network), a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Cloud CDN uses servers distributed worldwide to deliver our web content to end users more quickly by delivering content from the server that is geographically closest to the user.

              When using Google Cloud CDN, usage data, including your IP address, is transmitted to Google and may be stored on Google servers. These servers may be located in the United States or other countries.

              For more information about Google's data collection and privacy practices with respect to Google Cloud CDN, please see the Google Privacy Policy at https://www.google.de/intl/de/policies/privacy/ and the specific information about Google Cloud CDN at https://cloud.google.com/cdn/docs.

               

              4.23 Google Cloud Storage

              We use Google Cloud Storage, a cloud storage service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), to store data. Google Cloud Storage enables us to store data securely in the cloud and retrieve it when needed.

              By using Google Cloud Storage, data and information generated through the use of our services or uploaded by us will be transmitted to and stored by Google on Google servers. These servers may be located in the United States or other countries.

              Google uses this information to ensure the secure storage and rapid availability of our data in the cloud. The data is encrypted and stored in an area dedicated to us.

              You can find more information about Google's data collection and privacy practices with respect to Google Cloud Storage in the Google Privacy Policy at https://www.google.de/intl/de/policies/privacy/ and in the specific information about Google Cloud Storage at https://cloud.google.com/storage/docs/.

               

              4.24 Google Fonts API

              On our website we use the Google Fonts API, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), to integrate fonts. By integrating these fonts, your browser will establish a connection to Google's servers when you visit our website in order to download the fonts and display them correctly.

              Through this connection, data, in particular your IP address and information about the browser you use, can be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

              If you want to prevent the transmission of data as part of the Google Fonts API, you can block access to the domain fonts.googleapis.com in your browser settings. Please note that in this case our website may not be displayed correctly.

               

              4.25 Google Hosted Libraries

              On our website we use Google Hosted Libraries, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Hosted Libraries enables us to load certain libraries (e.g. JavaScript libraries) directly from Google's servers in order to optimize the loading times of our web pages and ensure consistent performance.

              By using Google Hosted Libraries, your browser will establish a connection to Google's servers when you visit our website in order to download the required libraries. Data, in particular your IP address and information about the browser you use, may be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

              If you want to prevent data transfer within the framework of Google Hosted Libraries, you can block access to the domain ajax.googleapis.com in your browser settings. Please note that in this case our website may not be displayed correctly or may take longer to load.

               

              4.26 Microsoft Ajax Content Delivery Network (CDN)

              Our website uses the Microsoft Ajax Content Delivery Network (CDN), a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. A CDN is a network of distributed servers designed to efficiently deliver content, especially large media files, to users.

              By using Microsoft Ajax CDN, certain files, such as JavaScript libraries or stylesheets, can be loaded faster because they are delivered from a server that is geographically closer to the user. During this process, certain information, such as the user's IP address, is transmitted to Microsoft.

              Microsoft may use this data to optimize and improve the CDN, but this data is not used to personally identify users.

               

              4.27 Google Maps

              We use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example to search for a location or to plan your route.

              When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.

              Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or tailoring its website to your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising.

              You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

               

              4.28 Vimeo

              Vimeo is a service of Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. Vimeo is a platform that allows users to upload, share and watch videos. It also offers various tools for video producers to monetize their content and interact with their audience.

              We use Vimeo to embed videos on our website and provide our visitors with high-quality visual content. This may include product demonstrations, tutorials or other content relevant to our users. By embedding Vimeo videos, our visitors can watch them directly on our website without being redirected to the Vimeo platform.

              When you visit a web page on our website that contains a Vimeo video, your browser establishes a direct connection to the Vimeo servers. Certain information is transmitted to Vimeo. This includes the user's IP address. Vimeo also uses cookies and similar technologies to collect information about the use of the service and to improve the user experience.

               

              4.29 YouTube

              Our website includes videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you view the videos or click the play button, data, including your IP address and information about the browser you are using, is transmitted to Google servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.

              If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

               

              4.30 Cookiebot

              Our website uses Cookiebot, a cookie consent and compliance service from Cybot A/S. Cookiebot helps us obtain and manage our users' consent for cookies and online tracking in accordance with legal requirements.

              When you visit our website, Cookiebot may collect information about your consent choices and your interaction with the consent pop-up. This information is used to ensure that only the cookies and tracking technologies you approve of are activated on your device.

               

              4.31 Google Forms

              For surveys and online forms, we use Google Forms, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Forms enables us to create customized forms for surveys and data collection that you can fill out via links or directly on our website.

              If you fill out a Google form provided by us, the data you enter as well as your IP address will be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

              Please note that the data you enter in Google Forms will be processed and stored by Google. If you have concerns about data storage by Google or wish to prevent your data from being transmitted to Google, you should not fill out the form.

               

              4.32 Microsoft 365

              For various office and communication tasks we use Microsoft 365, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

              Microsoft 365 offers a range of productivity tools, including email (Outlook), document storage (OneDrive), collaboration tools (Teams), and Office applications such as Word, Excel, and PowerPoint. When you interact with us, for example by email, or when we share documents, those interactions are processed and stored through Microsoft 365.

              Microsoft uses servers in various countries to provide Microsoft 365 services. This means that your data may be stored in data centers outside of Switzerland. However, Microsoft has implemented various security and data protection measures to protect its customers' data.

               

              4.33 WordPress

              Our website is based on the WordPress platform, a content management system developed by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.

              When using our website, which is based on WordPress, various data, including your IP address, date and time of access, and information about the browser you use, may be collected and stored. This data is used primarily for administrative purposes and to ensure the smooth operation of the website.

              Some WordPress features, such as comments or contact forms, may collect additional personal information when you use them.

               

              4.34 Google reCaptcha

              To protect against unwanted enquiries via the internet form on our website, we use the reCAPTCHA service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The query is used to distinguish whether the input was made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or behavior when filling out the form may be transmitted to Google.

              For this purpose, your input will be transmitted to Google and processed there. By using reCAPTCHA, you agree that the recognition you provide will be incorporated into the digitization of old works. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.

              Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.

               

              4.35 Google App Engine

              For the operation and hosting services of our web application, we use Google App Engine, a cloud platform service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google App Engine enables us to host and run web applications in a secure and scalable environment.

              By using Google App Engine, data and information generated through the use of our web application, including your IP address and other usage statistics, will be transmitted to and stored by Google on servers, possibly in the United States or other countries.

              Google uses this information to ensure the operation and availability of our web application, to provide us with reports on the activity of our web application and to provide other services related to the activity and use of the web application.

               

              4.36 Google Cloud

              For storage, hosting and data processing services, we use Google Cloud, a cloud platform service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Cloud enables us to securely store, process and retrieve data in the cloud.

              By using Google Cloud, data and information generated through the use of our services, including your IP address and other relevant data, will be transmitted to and stored by Google on servers in the United States or other countries.

              Google uses this information to ensure the operation and availability of our data and applications in the cloud and to provide us with reports and analyses.

              You can find more information about Google's data collection and privacy practices with respect to Google Cloud in the Google Privacy Policy at https://www.google.de/intl/de/policies/privacy/ and in the specific information about Google Cloud at https://cloud.google.com/terms/data-processing-terms.

               

              BrainBox Generators

              BrainBox Generators is a service of BrainBox Solutions GmbHto identify all data protection-relevant services on a website and, among other things, to help with the creation of the data protection declaration. No personal data is collected or processed in this process.